Privacy policy for the corporate homepage of Stadtwerke Jena GmbH

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Stadtwerke Jena GmbH. The privacy policy applies to our group companies Stadtwerke Jena GmbH, Stadtwerke Energie Jena-Pößneck GmbH, Jenaer Nahverkehr GmbH, JES Verkehrsgesellschaft, Jenaer Bäder und Freizeit GmbH and jenawohnen GmbH, which are hereinafter also referred to as Stadtwerke Jena. If you wish to use our website, it may be necessary to process personal data. Personal data are details relating to a person or information relating to a person (e.g. name, address, telephone number, IP address) and which can be used to determine the identity of persons. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain your consent.

The processing of personal data is carried out in accordance with the requirements of the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to Stadtwerke Jena. By means of this data protection declaration, we inform you about the type, scope and purpose of the personal data processed by us. Furthermore, you will be informed of the rights to which you are entitled by means of this data protection declaration.

As the controller, the companies of Stadtwerke Jena have implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means.

2.1 Collection of general data and information

The Internet pages of Stadtwerke Jena (www.stadtwerke-jena.de) collect a range of general data and information each time they are accessed by you or an automated system. This general data and information is stored in the server log files. The following can be recorded

(1) Browser types and versions used,
(2) the operating system used by the accessing system
(3) the website from which an accessing system reaches our website (so-called referrer)
(4) the sub-websites which are accessed via an accessing system on our website
(5) the date and time of access to the website
(6) an internet protocol address (IP address),
(7) the internet service provider of the accessing system and
(8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

 

2.2 Purposes of data collection

When using this general data and information, the companies of Stadtwerke Jena do not draw any conclusions about you. Rather, this information is required to (1) correctly deliver the content of our website, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. Therefore, Stadtwerke Jena analyses anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.


2.3 Deletion and blocking
We process and store your personal data only for the period of time required to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage ceases to apply or if a storage period prescribed by the European Directive and Regulation Giver or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

 

2.4 Retention obligations

According to Art. 17 para. 3 GDPR, there is no obligation to erase data if there is a legal obligation - in particular a statutory retention period - to the contrary. Retention periods may arise, for example, from Section 257 of the German Commercial Code (HGB) or Section 147 of the German Fiscal Code (AO). In addition, there is no obligation to delete personal data if this is necessary for the enforcement of legal claims by us.

3.1 Use of cookies

The Internet pages of Stadtwerke Jena use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser. They are used, for example, to identify and save a user.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified via the unique cookie ID.

Through the use of cookies, Stadtwerke Jena can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

Cookies can be used to optimise the information and offers on our website for the benefit of the user. As already mentioned, cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website because this is taken over by the website and the cookie stored on the user's computer system.

3.2 Deactivation of cookies

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programmes. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

4.1 Services of Stadtwerke Jena GmbH

4.1.1 Use of our online forms


When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, surname and first name and your telephone number and address) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer necessary, or restrict processing if statutory retention periods apply.

4.1.2 Data protection for applications and in the application process

We collect and process the personal data of applicants for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents electronically, for example by email, to the controller. If our company concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

4.1.3 Data protection when applying via our online form

You will find an online "Apply" form on our job vacancies, which you can use to create an online application. You will be redirected to the applicant management system of d.vinci.de. After submitting your entries, your data will be transferred directly via an encrypted connection to the server of our external service provider (d.vinci HR-Systems GmbH, Nagelsweg 37-39, 20097 Hamburg), which collects and stores the data. Data protection and data security are regulated in an agreement between Stadtwerke Jena GmbH and d.vinci HR-Systems GmbH.

We would like to point out that data transmission over the Internet, e.g. by e-mail, may be subject to security vulnerabilities. Complete protection of data against access by third parties may therefore not always be guaranteed.

As part of the application process, only authorised employees of the Stadtwerke Jena Group have access to the information you provide and the documents you make available. Our employees are expressly obliged to handle personal data confidentially. Personal data will not be transferred to third parties outside our group of companies.
Your personal data will be stored for the duration of the application process. Your personal data will be automatically deleted four months after the end of the application process (receipt of a rejection). After deletion of your personal information, only anonymised data will be available to us for the applicant statistics.

4.1.4 Use of the appointment tool

On our contact pages, you can use an appointment booking tool to book appointments for our customer centre services. To do this, you will be redirected to the SMART CJM GmbH appointment booking system (address: SMART CJM GmbH Heyenbaumstraße 139-141, 47802 Krefeld). After submitting your entries, your data is transferred directly via an encrypted connection to the server of our external service provider, which collects and stores the data. Data protection and data security are regulated in an agreement between Stadtwerke Jena GmbH and SMART CJM GmbH.


4.2 Services of Stadtwerke Energie

4.2.1 Use of our customer portal

We provide customers of Stadtwerke Energie Jena-Pößneck GmbH with a self-service portal. Our technical service provider for our customer portal is ITC AG, Ostra-Allee 9, 01067 Dresden. If you wish to use our portal, you must first register with your customer number and your meter number. You will then be asked for your first name, surname and e-mail address. A link for assigning a password will be sent to this e-mail address. After assigning a password, you can log into our customer portal with this password and your e-mail address. Providing the above-mentioned data is mandatory; all other information can be provided voluntarily via the customer portal. Data protection and data security are regulated in an agreement between Stadtwerke Jena and ITC AG. We delete the data arising in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.2.2 Arrangement of a callback 

Our call-back service gives you the opportunity to have our customer service staff call you back if you have any questions or requests regarding our energy range. To call you back, we need your telephone number and a preferred date and time. This data is collected via the virtual queue management system of virtualQ GmbH, Spittastraße 2, 70193 Stuttgart, Germany, and forwarded to us so that we can contact you. Data protection and data security are regulated in an agreement between Stadtwerke Jena and virtualQ GmbH.  We delete the data collected in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.2.3 Chatbot

For general questions, we offer you the option of using a chatbot on our website to obtain information about energy and self-service solutions. Our technical service provider for this service is Trurnit GmbH, Putzbrunner Straße 38, 85521 Ottobrunn, Germany. No further information is required from you to use the chatbot. Log files and chat histories are stored for 30 days to optimise the chatbot. After 30 days, all data will be deleted. Data processing is carried out on the basis of our legitimate interests in accordance with Art. 6 para. 1 sentence 1 letter f) GDPR.

4.2.4 Online energy performance certificate

To register online as a new customer for the energy performance certificate, you must enter your first and last name, your address, your e-mail address and a password. You will then receive an e-mail from our processor SEnerCon GmbH, Hochkirchstr. 11, 10829 Berlin with a confirmation link with which you must first confirm your e-mail address. You can then log in with your e-mail address and password and use the service. Data protection and data security are regulated in an agreement between Stadtwerke Jena and SEnerCon GmbH. We delete the data collected in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.2.5 Electromobility

4.2.5.1 Electricity charging card

To apply for an electricity charging card, you must enter personal data such as your first and last name, your address, your e-mail address and details of your electric vehicle in the form provided for this purpose. Once the application has been checked by Stadtwerke Energie, you will receive the charging card(s) by post. The registration data will be sent by e-mail to the e-mail address you have provided. You can use this data to register in the electromobility customer portal. We delete the data collected in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.2.5.2 Transfer of the GHG quota for e-mobility drivers

To apply for your jenatur e-premium as a driver of an all-electric vehicle, you must complete the relevant online form on our website. We need the following information from you: First and last name, address, e-mail address, IBAN number and various vehicle details. After submitting the form, you will receive a confirmation of receipt by e-mail from our processor SLH Smart Living Hub GmbH, Nordstraße 10, 83253 Rimsting. Data protection and data security are regulated in an agreement between Stadtwerke Jena and SLH Smart Living Hub GmbH. We delete the data collected in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.2.6 Storage of your data

When you use our services, we store your data required for the fulfilment of the contract, including details of the payment method, until you finally delete your access. We also store the voluntary data you provide for the duration of your use of the services, unless you delete it beforehand.

To prevent unauthorised access to your personal data by third parties, the connection is encrypted.

The personal data you enter is collected and stored exclusively for internal use by us and for our own purposes. When you register on our website or our contract processor, the IP address assigned by your Internet service provider, the date and the time of registration are also stored. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, to enable criminal offences to be investigated. In this respect, the storage of this data is necessary for our security. This data will not be passed on to third parties unless there is a legal obligation to pass it on or it serves the purpose of criminal prosecution.

4.3 Services provided by Jenaer Nahverkehr and JES Verkehrsgesellschaft

4.3.1 Use of our online forms

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, surname and first name and your telephone number and address) will be stored by us in order to answer your questions. We will delete the data collected in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.3.2 Application for a filming permit

If you wish to carry out filming or photography at Jenaer Nahverkehr GmbH, you can submit a corresponding application. This requires you to provide personal data. We need this data in order to process your request and contact you. We delete the data collected in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

4.3.3 Use of the journey planner

The journey planner is operated by VMT GmbH. The system was created by HaCon Ingenieurgesellschaft mbH, Lister Straße 15, 30163 Hanover.

4.3.4 Use of the subscription portal

The subscription portal is used to conclude contracts and manage subscriptions in accordance with the termsof the  general data protection regulation of the Jenaer Nahverkehr. The subscription portal was developed by Lufthansa Industry Solutions GmbH & Co. KG, Siemensdamm 62, 13627 Berlin, Germany.

4.4 Services of Jenaer Bäder GmbH

4.4.1 Use of our online forms

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, surname and first name and your telephone number and address) will be stored by us in order to answer your questions. We will delete the data collected in this context after storage is no longer necessary, or restrict processing if statutory retention periods apply.

4.4.2 Application for a filming permit

If you wish to carry out filming or filming at Jenaer Bädergesellschaft, you can submit a corresponding application. This requires you to provide personal data. We need this data in order to process your request and contact you. We delete the data collected in this context after storage is no longer necessary, or restrict processing if there are statutory retention obligations.

 

4.5 Services of jenawohnen GmbH

4.5.1 Use of our contact forms

When you contact us by e-mail or via a contact form (e.g. general contact form, complaint form, commercial premises request form, damage report form, animal licence form, wohnenplus request, request for certificates), the data you provide (e.g. your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your concerns and questions. We delete the data arising in this context after storage is no longer required, or restrict processing if statutory retention periods apply.

4.5.2 Accommodation search form for interested parties

We use the online tool of wohnungshelden GmbH, Grafinger Straße 6, c/o Werk 1, 81671 Munich (hereinafter referred to as wohnungshelden) to manage prospective tenants. When you contact us via our interested party form to search for accommodation, wohnungshelden receives the personal data you provide, which wohnungshelden processes on our behalf and transmits to jenawohnen GmbH. Your data will be processed and deleted in accordance with the provisions of the GDPR and other statutory provisions. The data collected in this context will be deleted after storage is no longer necessary (at the latest 6 months if no contract has been concluded in response to your enquiry), or processing will be restricted if there are statutory retention periods.

4.5.3 Apartment detail search form

We use the online tool of wohnungshelden GmbH, Grafinger Straße 6, c/o Werk 1, 81671 Munich (hereinafter referred to as wohnungshelden) for enquiries about specific flats via the respective form. When you contact us via our form for a detailed flat search, wohnungshelden receives the personal data you provide, which wohnungshelden processes on our behalf and transmits to jenawohnen GmbH. Your data will be processed and deleted in accordance with the provisions of the GDPR and other statutory provisions. The data collected in this context will be deleted after storage is no longer necessary (at the latest 6 months if no contract has been concluded in response to your enquiry), or processing will be restricted if there are statutory retention periods.

4.5.4 Registration for the consumer information portal (EED)

Your data submitted in the form for registering for the consumption information portal (EED) is first written to a csv file and saved on an FTP server. The data is then transmitted to the heat metering service providers commissioned in each case so that they can provide you with access to the portals to receive your consumption information and make the consumption data available for your information. We delete the data arising in this context after storage is no longer necessary or restrict processing if there are statutory retention obligations.

4.5.5 Form for adjusting advance payments for operating costs

If you send us data using the form provided for adjusting advance payments for operating costs, this will be forwarded to the specialist department (rent/operating costs) so that the adjustment corresponding to your request can be made. You will then receive written confirmation of your requested adjustment. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

4.5.6 Use of immoviewer for 360° flat tours

If you use the 360° flat tour option offered on our website, this service is provided by 45info GmbH, Karl-Liebknecht-Straße 21-22, 14482 Potsdam (Babelsberg) (hereinafter referred to as immoviewer) on behalf of jenawohnen GmbH. When using the service, you will be taken to a website operated by immoviewer where you can view the flat in 360° mode.
When you visit the websites for information purposes, i.e. if you do not register to use the service or transmit other information to us, your internet browser or mobile device automatically transmits non-personal data (including the date and time of the request, content of the request, access status/HTTP status code, amount of data transmitted in each case) for technical reasons, which is stored by immoviewer in a log file. This data is stored and analysed by immoviewer solely for technical reasons to ensure the trouble-free operation of the website and to improve the service. This is done anonymously, without personally identifying the user of the site. User profiles may be created using a pseudonym. Here too, there is no connection between the natural person behind the pseudonym and the usage data collected. immoviewer also uses cookies to collect and store usage data. These are small text files that are stored on your computer and are used to store statistical information such as operating system, your Internet usage programme (browser), IP address, the previously accessed website (referrer URL) and the time. Further details can be found at https://www.immoviewer.de/datenschutz.

Each data subject has the following rights granted by the European legislator to the controller: 

  • Right of information,
  • Right of rectification,
  • Right of cancellation,
  • Right of restriction of processing,
  • Right of objection against processing and
  • Right of data portability. 

You also have the right to lodge a complaint with a data protection supervisory authority.

Complaints should be addressed to:

 

Der Thüringer Landesbeauftragte für den Datenschutz

Häßlerstraße 8

99096 Erfurt

poststelle@datenschutz.thueringen.de

In the course of contract initiation, execution and cancellation of a contractual relationship with Stadtwerke Energie Jena-Pößneck GmbH, an automatic forecasting procedure may be used to assess the creditworthiness of the contractual partner (customer). Probability values are used for this purpose, the calculation of which includes, but is not limited to, the address data. In this context, we refer to the General Terms and Conditions of Stadtwerke Jena-Pößneck GmbH, which are available at

Otherwise, Stadtwerke Jena does not use automated decision-making or profiling to establish and implement a connection/user relationship or a contract.

7.1 Data protection provisions about the application and use of Matomo

We have integrated the Matomo component (with anonymisation function) on this website. Matomo is an open source software tool for web analysis (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, Ireland Server location Germany West Central). Web analysis is the collection, collation and evaluation of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data about the website from which you came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is mainly used to optimise a website and for cost-benefit analysis of Internet advertising.

The software is operated on the server of Stadtwerke Jena at Microsoft Azure of the controller; the log files, which are sensitive under data protection law, are stored exclusively on this server. The purpose of the Matomo component is to analyse the flow of visitors to this website. The controller (Stadtwerke Jena) uses the data and information obtained, among other things, to analyse the use of our website, to compile online reports for us that show the activities on our website, and to provide other services related to the use of our website.

This helps us to constantly improve the website and its user-friendliness. These purposes also constitute the legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f GDPR. By anonymising the IP address, the interest of users in the protection of their personal data is adequately taken into account.

Matomo places a cookie on your information technology system. What cookies are has already been explained above. By setting the cookie, Stadtwerke Jena is enabled to analyse the use of this website. Each time you access one of the individual pages of this website, which is operated by the controller and on which Matomo components have been integrated, the Internet browser on your information technology system is automatically prompted by the respective Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical process, we obtain knowledge of personal data, such as your IP address, which we use, among other things, to trace the origin of visitors and clicks.

The Matomo software is configured in such a way that the IP addresses are not stored in full, but 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

The data subject may, as stated above, prevent the setting of cookies through the website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Matomo can be deleted at any time via an Internet browser or other software programmes.

Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Matomo relating to the use of this website. To do this, the data subject must set an opt-out cookie. If the data subject's IT system is deleted, formatted or reinstalled at a later date, the data subject must set an opt-out cookie again.

With the setting of the opt-out cookie, however, there is the possibility that the Internet pages of the controller are no longer fully usable for the data subject.

Further information and the applicable data protection provisions of Matomo may be retrieved under https://matomo.org/privacy.

 

7.2 Google Adwords Conversion of Stadtwerke Energie Jena-Pößneck

7.2.1 Use of Google Adwords Conversion

On this website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the advertising campaign data. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

7.2.2 Transmission of information

These adverts are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of adverts or clicks by users. If you access our website via a Google advert, Google Adwords will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognise your internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical analyses from Google. These analyses enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have accessed the corresponding part of our website or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out your IP address and store it.


7.2.3 Deactivation of Google Adwords conversion cookies

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular suppressing third-party cookies will prevent you from receiving ads from third-party providers; b) by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, www.google. de/settings/ads, whereby this setting will be deleted if you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link www.about-ads.info/choices, whereby this setting will be deleted if you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this website to their full extent.

7.2.4 Further information

The legal basis for the agreement of your data is Art. 6 para. 1 sentence 1 lit. a GDPR. Further information on data protection at Google can be found here: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at www.networkadvertising.org.

 

7.3 Social media presences

In addition to our own website, we also maintain social media presences on Facebook, Instagram, Twitter, YouTube, LinkedIn, Kununu and Xing. We would like to expressly point out that correspondence via these channels is not suitable for concluding contracts with us or clarifying questions about your existing contracts with us. In such cases, our customer advisors will be happy to help you: by telephone on 03641 688-0, by email to post@stadtwerke-jena.de or at a personal appointment at the Stadtwerke Jena customer centre.

7.3.1 Use of social media plug-ins

7.3.1.1 Types of social media plug-ins

We currently use the following social media plug-ins: Facebook, Instagram, Twitter and LinkedIn. We use the so-called two-click solution. This means that when you visit our website, no personal data is initially passed on to the providers of the plug-ins. You can recognise the provider of the plug-in by the marking on the box above its initial letter or the logo. We give you the option of communicating directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offering. In addition, the data mentioned under section 2 of this declaration is transmitted. In the case of Facebook, according to the provider in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, your personal data is therefore transmitted to the respective plug-in provider and stored there (for US providers in the USA). As the plug-in provider collects data via cookies in particular, we recommend that you delete all cookies via your browser's security settings before clicking on the greyed-out box.

Data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be assigned directly to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider will also save this information in your user account and share it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

7.3.4 Addresses of the plug-in providers

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy.

Addresses of the respective plug-in providers and URL with their data protection notices:

a) Instagram (ein Facebook-Produkt) und Facebook: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; www.facebook.com/policy.php; weitere Informationen zur Datenerhebung: www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other sowie www.facebook.com/about/privacy/your-info.

b) YouTube (ein Google-Unternehmen): Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland; www.google.com/policies/privacy/partners/.

c) Twitter Twitter International Unlimited Company Attn: Data Protection Officer One Cumberland Place, Fenian Street Dublin 2, D02 AX07 IRELAND; https://twitter.com/de/privacy)

d) LinkedIn: LinkedIn Ireland Unlimited Company Attn: Legal Dept. (Privacy Policy and User Agreement) Wilton Plaza Wilton Place, Dublin 2 Irland; https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy

e) Walls.iO: Walls.io GmbH Schönbrunner Straße 213/215, 3rd Floor 1120 Wien; https://walls.io/privacy

 

7.4 YouTube videos

7.4.1 Integration of YouTube

We have integrated YouTube videos into our online offering, which are stored on www.YouTube.com and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in section 7.4.2. be transmitted. We have no influence on this data transfer.

7.4.2 Transmission of data

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in section 2 of this declaration will be transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

7.4.3 Further information

We would like to point out that, as the provider of the online presence, we have no knowledge of the content of the data transmitted to YouTube or its use by YouTube.  The legal basis for the processing of your data is Art. 6 para. 1 lit. a) GDPR. This also includes your consent to the transfer of certain personal data to third countries such as the USA in accordance with Art. 49 para. 1 lit. a) GDPR. In case of doubt, the third countries concerned do not have the level of data protection required by the provisions of the GDPR. The reduced level of data protection can mean disadvantages such as more difficult enforcement of data subject rights, a lack of control over the further processing and transmission of data or access by authorities for control and monitoring purposes, without you having any legal remedies against this. You can prevent the transfer of data to YouTube by changing your browser and system settings (e.g. deactivating cookies). Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy (https://policies.google.com/privacy). There you will also find further information on your rights and setting options to protect your privacy.

 

7.5 Integration of Google Maps

7.5.1 Integration of Google Maps

On this website, we use the Google Maps service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.

7.5.2 Transmission of data

When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. Google may collect and process usage and user data. Depending on your browser and system settings, Google may also collect and process your IP address and location data in addition to information about your visit to our website. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. 

Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. The legal basis for the collection and processing is Art. 6 para. 1 lit. a) GDPR. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. You can prevent the transfer of data to Google via your browser and system settings.

7.5.3 Further information

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy: https://policies.google.com/privacy

Responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is the:

Stadtwerke Jena GmbH

Rudolstädter Str. 39
07745 Jena
Telefon: 03641 688-0
Telefax: 03641 688-200

E-Mail: post@stadtwerke-jena.de

 

Stadtwerke Energie Jena-Pößneck GmbH

Rudolstädter Str. 39
07745 Jena
Telefon: 03641 688-0
Telefax: 03641 688-200

E-Mail: post@stadtwerke-jena.de

 

Jenaer Nahverkehr GmbH

Keßlerstraße 29
07745 Jena
Tel.: 03641/414-0
Fax: 03641/414-205

E-Mail: info@nahverkehr-jena.de

 

JES Verkehrsgesellschaft mbH

Borgfeldtstraße 4
07607 Eisenberg
Tel.: 03669/499-0
Fax: 03669/499-44

E-Mail: datenschutz@jes-eisenberg.de

 

Jenaer Bäder und Freizeit GmbH

Rudolstädter Str. 37
07745 Jena
Tel.: 03641 429-231
Fax: 03641 429-232

E-Mail: info@jenaer-baeder.de

 

jenawohnen GmbH

Löbdergraben 19
07743 Jena
Telefon: 03641 884-0
Telefax: 03641 884-215

E-Mail: post@jenawohnen.de

The contact details of our data protection officer are:

Stadtwerke Jena GmbH:

Datenschutzbeauftragter
c/o Stadtwerke Jena GmbH
Rudolstädter Straße 39
07745 Jena
E-Mail: datenschutz.swj@stadtwerke-jena.de 

 

Stadtwerke Energie Jena-Pößneck GmbH:

Datenschutzbeauftragter
c/o Stadtwerke Energie Jena-Pößneck GmbH
Rudolstädter Straße 39
07745 Jena
E-Mail: datenschutz.energie@stadtwerke-jena.de

 

Jenaer Nahverkehr GmbH | JES Verkehrsgesellschaft:

Datenschutzbeauftragter
c/o Jenaer Nahverkehr GmbH | JES Verkehrsgesellschaft
Keßlerstraße 29
07745 Jena
E-Mail: datenschutz@nahverkehr-jena.de
E-Mail: datenschutz@jes-eisenberg.de

 

Jenaer Bäder und Freizeit GmbH:

Datenschutzbeauftragter
c/o Jenaer Bäder und Freizeit GmbH
Rudolstädter Straße 39
07745 Jena
E-Mail: datenschutz@jenaer-baeder.de

 

jenawohnen GmbH:

Datenschutzbeauftragter
c/o jenawohnen GmbH
Löbdergraben 19
07743 Jena
E-Mail: datenschutz@jenawohnen.de
Telefon: 03641 884-229

Please contact the responsible data protection officer of the respective company.

Any data subject can contact our data protection officers directly at any time with any questions or suggestions regarding data protection.

This privacy policy is currently valid and was last updated in March 2023.

It may become necessary to amend this privacy policy as a result of the further development of the website or due to changes in legal or official requirements. You can access and print out the current privacy policy at any time on our website.

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