Contact us
You can also send us your inquiries online. As your opinion on the quality of the local transport is important to us, we also welcome your suggestions, requests or criticism - in this way, you help us to further improve our service.
Contact
How to contact the Jenaer Nahverkehr or the JES Verkehrsgesellschaft
Do you have questions about our fares or want to purchase tickets? Then please feel free to book an appointment via our appointment booking portal or visit us at our customer service center.
If you have any another request, please feel free to use our contact form. We will forward your inquiry to the appropriate division as quickly as possible.
Alternatively, you can contact us directly via email or phone.
In person
At the Stadtwerke customer service center, our employees are happy to help you personally.
On the phone
You can get information about timetables and fares via the VMT service telephone.
Permission to film / shoot
Do you want to request a permission to film / shoot at the Jenaer Nahverkehr? Please use our form for this purpose.
Per mail
Send us your request to our business address:
Jenaer Nahverkehr GmbH JES Verkehrsgesellschaft mbH
Keßlerstraße 29 Borgfeldstraße 4
07745 Jena 07607 Eisenberg
Lost & Found
Have you lost something in one of our vehicles? Here you will find all important information regarding lost and found items.