arrow_right_altAn overview of our services
Important documents
Here you can find current documents, forms and information regarding your energy contract.
Online customer portal
In our customer portal you can easily enter your meter readings, view invoices, change advanced payments and do many more things at any time of the day.
Meter readings
Do you want to inform us of your current meter readings? You can do this easily online.
Make a consultation appointment
Do you want to make an appointment for a personal consultation in our customer service center in Jena?
Moving or want to terminate a contract?
Here you can find all important information as well as an explanation of how to easily terminate your contract.
Exzellente Servicequalität
Wir freuen uns, dass den Stadtwerken Energie mit dem Siegel "Exzellente Servicequalität" bescheinigt wurde. Grundlage bildet eine umfangreiche Kundenbefragung, die von einem unabhängigen Institut durchgeführt wird.